Refund policy

We want you to love your Eleanor Dayne pieces, but if something isn’t quite right, here’s how returns and exchanges work:

Clothing (Pajamas & Sweatshirts)

• Eligible for return or exchange within 14 days of delivery.
• Items must be unworn, unwashed, and in original condition with tags still attached exactly as received.
• A receipt or proof of purchase is required for all returns.

Non-Clothing Items (Acrylic trays, canvas bags, hats, etc.)

• Eligible for return or exchange within 14 days of delivery (this does not include canvas bags with embroidery).
• Items must be unused and in original condition.
• Receipt or proof of purchase is required.

Holiday Returns

• Purchases made between October 25 and December 25 can be returned or exchanged through January 5, instead of the standard 14 day window.
• This extended window applies to clothing and non-clothing items. It does not apply to final sale items.
• Clothing items must be unworn, unwashed, and in original condition with tags still attached exactly as received.
• Non-clothing items must be unused and in original condition.
• A receipt or proof of purchase is required.
• Gift receipts with no prices are available on request, just let us know.

Final Sale

• All wallpaper is final sale and cannot be returned or exchanged.
• All art prints are final sale and cannot be returned or exchanged.

To make a return or exchange, please email hello@eleanordayne.com with your order number and reason for return. You will be responsible for return shipping costs unless the item arrived damaged or incorrect.